Message board

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Q : Packaging
From: Georgina, Plymouth	02/10/2008
Blacksticks Blue doesn't need the amount of packaging you put on it, all that cardboard and plastic, it really annoys me.

A: Packaging
From: Kathryn, Butlers	02/10/2008
Hi Georgina, thanks for your note. Yes I agree with you. Times have changed and we are evaluating all of our packaging. The card sleeve is to go; it will be replaced by a label in the New Year. The black tray is needed to protect the cheese from breaking in transit but is made from 50% recycled plastics and is itself recyclable. Thanks for your comments.

Q : Different Lancashires
From: Mrs Bailey, Tenbury Wells	25/09/2008
I used to think that all Lancashire cheeses were quite dry and to be honest not that nice a cheese! Then a friend gave me some of your Creamy Lancashire and it was quite different. How can this be so and what are you doing that is different?

A: Different Lancashires
From: Tim Fisher, Butlers	27/09/2008
We like to think that Butlers make the ""real"" Lancashire cheese! Our real strength is giving the cheese the time that it needs to develop and mature. Mass produced Lancashires often have excessive amounts of starter culture (bacteria used to acidify the milk in cheesemaking) in them which can result in something quite different. We still use the traditional recipes for Lancashire, developed by the Butler family in 1932. Take a look at our quick history lesson which will tell you more about the development of Lancashire. And keep enjoying the real thing now that you have found it!

Q : Finding your goat's cheeses
From: Abigail Burton, Leeds	23/09/2008
Where can I buy your goat's cheeses, especially Beacon Blue? I live near to Leeds and sometimes go to Blackpool with work. Thank you.

A: Finding your goat's cheeses
From: Katy Hollinshead, Butlers	27/09/2008
Depends which ones you are after but here we go.... Beacon Blue - M&S, Tesco (Finest), Booths (Butlers label) Whitehaven - Waitrose and Tesco (both Butlers label) Ravensoak Goats Cheeses - M&S and Booths Kidderton Ash - M&S, Tesco (Finest), Sainsbury's (Taste the Difference), Booths (Butlers label) Goosnargh Goats Cheese - M&S and Asda (Extra Special)..

Q : love your screensaver!
From: Julie, Solihull	18/09/2008
Great screensaver! The Lancashire images are beautiful.

A: love your screensaver!
From: Gillian Hall, Butlers	27/09/2008
Glad you like it! Anyone else who wants it just go to our home page and download it for free. We had a full day of photography undertaken by a professional photographer when we were developing the new website. Aside from asking him to get a bit close to the goats, we asked him to drive around the local lanes and capture the area in images. It was a beautiful day and the results were amazing. Seemed a shame not to share a few in some way and so we came up with our free screensaver. Many of us have it in the office to help with those stressful moments!

Q : how does the blue get there?
From: Chloe Wells, Milton Keynes	08/09/2008
Hello I am doing a school project on cheese, how is the blue is put into blue cheeses? My mum likes your Blacksticks Blue. Thank you.

A: how does the blue get there?
From: Tim Fisher, Butlers	10/09/2008
Hi Chloe! The blue in blue cheese is actually a type of mould called penicillium roqueforti. We add a small amount of this mould to the milk. When the cheeses have been made, we pierce them using stainless steel needles which allow air into the centre of the cheese. The blue mould then starts to grow and the cheese develops the blue veining that you see in Blacksticks Blue. Hope this helps!

Q : Thanks
From: James, Nottingham	08/09/2008
Just found this message board and wanted to say thanks for some great products. I have bought many of your cheeses for some years now and am a big fan. Keep up the good work.

A: Thanks
From: Gillian Hall, Butlers	10/09/2008
Thank you, it's great to receive praise from our customers and we value every comment. We work hard to maintain high standards of traditional cheesemaking. Promise to keep the work up!

Q : Blacksticks
From: The Bradfords, Didsbury, Manchester	06/09/2008
Did the restaurant come from the cheese or the cheese from the restaurant?

A: Blacksticks
From: Gillian Hall, Butlers	10/09/2008
The cheese came first of course! However it is a great restaurant (Blacksticks Restaurant, Manchester).

Q : Lancashire roots!
From: Mrs Gornall, Goosnargh, Lancashire	02/09/2008
I too am from a Lancastrian family going back many generations, and I would like to say thank you to Butlers for remaining true to their roots and being proud of them. Too many companies grow, get bought and move away from their roots. You remain exactly where you should be, in the heart of rural Lancashire, supporting the county that supports you.

A: Lancashire roots!
From: Gillian Hall, Butlers	04/09/2008
Thank you for your kind words. This is where we were born and where we have grown. We need Lancashire as much as we hope it needs us!

Q : stockist required
From: John Edwards, Wembley	01/09/2008
Please can you let me know who stocks your Goosnargh Gold in my area? A friend in Norfolk introduced me to it recently and it is delicious.

A: stockist required
From: Phil Walker, Butlers	04/09/2008
M&S at White City is your closest stockist. Thanks

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